Welcome to my world

I am sure there is probably a rule against this but we all have to vent from time to time and since my blog isn't read by millions of people yet I figure this is safe.

I try to follow up regularly with agents who have shown my listings to see if their buyer is interested in the home, get feedback (both positive and negative), and to let them know of other homes I have listed that may be a fit for their buyers as well. Just good follow up - simple stuff.

Well, I called on 4 listings from the last 2 days (it sometimes takes a day or two to reach them live) and on 3 of them I received very encouraging feedback meaning that their buyers were interested in each of the homes and would be viewing them again. Well, that was all good until I reached the 4th.

This agent - who has the same license credentials as I do unfortunately - answered the phone politely enough. I thanked her again for showing my home at xxx address. this is a showing that I set up through 2 conversations with this agent to verify the time and the logistics of the showing. Thorough enough. Well, she couldn't remember the home. She informed me that if I had experience showing homes that I would know it is hard to remember which ones. Well, I disagree. As a professional real estate consultant it is my job to know the inventory. This means everything in the area. At the very least know the homes you are showing.

Well, after describing the home in more detail, 2x, she still couldn't recall the home. All I was doing was trying to see if her buyer was interested and secondly if they had any feedback. Well, we looked up her volume and she has done $400,000 total year-to-date. If you are doing $10M a year, I can understand the difficulty of keeping track of all of that inventory but $400K? Looking in more detail it was her listing and her sale so it was a $200k home that she represented both the buyer and the seller. I remember when I sold my first home - I remembered every home we walked into! I was looking for my second successful customer and remembered every one.

Enough of that - I just had to vent a bit. My customers want feedback, I want feedback and to give it to them, but sometimes you have to work with what you are given.